Mediakeys is an international and independent group that creates, plans and buys communication & media solutions for leading brands around the world.
We are looking for a Media Planner to join our growing team. If you have a strong business acumen, the ability to thrive in a dynamic team-focused environment and a passion for helping clients achieve results, please contact us.
For this position, we value:
- Keen understanding & interest in the advertising ecosystem,
- Bachelor’s Degree in any discipline with strong academic results,
- ~2 years of work experience in client servicing / client facing roles, ideally in account management, sales or business development roles,
- Familiar with critical account management responsibilities such as retention of clients, up-selling and cross-selling across your client pool,
- Japanese native level and English business level.
In this role, as Media Planner / Account Manager will be in charge of managing and growing a designated portfolio of clients, and be responsible for:
- Consulting & strategic recommendations,
- Maximizing sales revenue and most importantly, upholding high standards of customer service,
- Interaction and follow-ups with clients and vendors,
- Identify existing and new client opportunities to promote growth, structure proposals, work with internal support functions, negotiate / manage client and vendors agreements,
- Build positive, long-lasting relationships with our vendors base through frequent engagement & numerous customer touch points,
- Provide timely assistance and support to clients regarding their queries, making sure to prioritize client satisfaction,
- Proactively identify issues that may impact a renewal, and engage all available resources to resolve any knots,
- Actively track campaigns flow, ensuring activity and engagement levels are kept high with both clients and vendors,
- Build and grow relationships within the vendors at all levels.
SOFT SKILLS WE ARE LOOKING FOR:
- Energetic, curious and solution focused
- Passionate about building relationships along with excellent interpersonal skills,
- Strong empathy for customers, plus a passion for influencing customer revenue and growth,
- Ability to think outside the box as needed with an instinct for creativeness,
- Solid organization and prioritization skills
- Excellent presentation and communication skills
- Strong team spirit and integrity
If you want to know more about this job and about Mediakeys, let's get in touch!
Mediakeys is an international and independent group that creates, plans and buys communication & media solutions for leading brands around the world.