Christian Dior - Client Event Manager

LVMH luxury fashion Christian Dior retail Client Development Manager
Hp location Tokyo Hp suitcase Customer service Hp time Full-Time
1699 | LVMH Japan Group | Posted 2019-11-28
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Summary

Christian Dior K.K. is looking for a Client Event Manager.

In this position, you will be in charge of planing and executing client events, pop-ups, handling VIP treatments to enhance sales and client loyalty.

All employees have great love and respect for Christian Dior in Christian Dior K.K. We have very open and international office environment, and we interact each other regardless of positions or ages.

If you have strong passion for fashion and are looking for a with great teamwork and friendly working environment, Christian Dior K.K. will be a great match!

Various career paths are available both at Christian Dior or with different brands within the LVMH group.

Key Qualifications

  • Fluent in both English and Japanese
  • Very high communication skills
  • Good project management skills to handle several events at a time
  • Able to travel frequently
  • Respect towards boutiques, customer-oriented mind
  • Able to treat high-end clients with hospitality and elegance
  • Interest in fashion, haute couture, craftsmanship
  • Advanced Excel, PPT, Word skills
  • Responsibility

    Report to Client Development Senior Manager

    1. Support project management of POP-UPS/Concept Stores

  • Approximately 4-6 per year.
  • Coordination with HQ and various departments to maximize the impact 360 degrees.
  • Align creatives.
  • Manage budget & timing.

    2. Lead major local events to boost sales

  • Uber luxury events such as Villa Dior, High Jewelry events.
  • Gala dinners, Anniversary events, collaboration events with PR.
  • Liaise with HQ or other zones, other depts to create a momentum to push certain product categories.
  • Be involved in venue-hunting, proposing entertainment, validation process with Paris, creation of DM/invitations, logistics, menus, information
  • sharing to boutiques/ Gaisho, follow-up on appointments, reports

    3. Execution of regular client events

  • AOT, OTO++ for collection launches
  • Dept Store events such as Tanseikai, Takanawakai, Shuitsukai, Ippinkai..
  • FSS Animation
  • DMs, in-store visibility, overall budget management, reports.

    4. Client Treatment

  • Invitation to Paris or other countries for Fashion shows & previews. Selection of clients with retail, planning customized trips, escorting to shows/dinners. Providing full hospitality
  • Taking orders, liasing with boutiques /MD to follow up.
  • Total 9 trips per year (to be shared within the team)
  • Women x 3, Mens x 3, High Jewelry x1, Haute Couture x2
  • Charity Galas arrangement
  • Adhoc VIP treatment

    5. Haute Couture/VIP communication

  • Direct communication with clients/boutiques and Paris Haute Couture team for a personalized project of creating a unique piece. Unlike selling RTW, each Haute Couture needs precise follow up from the first OTO to securing deposits and arranging fitting appointments in Paris or Japan.
  • A 4-6month project.

    6. Update Dior system Budget Calendar

  • Use the Dior calendar system to share with HQ the latest updates on budget for each event.
  • Other

    Christian Dior
    Founded in 1947 in Paris. Ever since the first show, Dior has kept attracting people with the new look which is elegant, structured, and infinitely feminine. Dior has been a vocal supporter of gender equality and female empowerment and as part of the support, we launched mentorship program: Women @Dior

    Women @Dior
    A year long project that pairs female Christian Dior employees with female students interested in their area of expertise. This is designed to enable cross cultural, cross generational and cross functional interactions. At the International Women’s Day (March 8th, 2017), 200 female students from all over the world gathered at the head office in Paris and enjoyed touring the maison’s atelier, along with the brand’s newly opened state-of-the-art archive facility: Dior Héritage.



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    Job by
    LVMH Japan Group
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