At EIRE Systems, we are passionate about providing high-quality and innovative professional IT support and services to global enterprises. We are looking for talented and motivated professionals who also pride themselves in delivering value.
This is an in-house opportunity, dedicated to supporting the network infrastructure of a global Pharmaceuticals company.
You will support network systems operations and network change projects for an enterprise environment comprising mostly Cisco networking equipment (approx. 200 Cisco devices across 11 offices/branches in in Japan).
Working as part of a small local Network infrastructure team, with support from global network operations groups, the main focus of the role will be supporting the day-to-day network support services, troubleshooting network performance issues, handling incidents, planning and executing operational network change activities.
Are you considering a challenging and rewarding work environment that offers you the opportunity to grow and learn? We'd love to have a chat with you.
• Professional level proficiency using both Japanese (fluent/native) and English (Intermediate)
• 4+ years networking experience – managing network operations and projects.
• CCNP (Cisco Certified Network Professional) certification or equivalent knowledge and experience
• Experience with enterprise-class Cisco networking equipment
• Solid understanding of infrastructure technologies such as computing (networking, telephony, security, server, storage, desktop, etc.).
• Experiences supporting and maintaining Firewalls (e.g. ASA, Palo Alto), Accelerator/Optimizers, Proxies, Load Balancing, etc.
Global and local projects coordination:
• Work closely with German HQ, Spain and Singapore IT teams and local Infrastructure department for network related activities, such as vendor control (quote, schedule, user coordination of the sites), WAN circuit management (opening/closing), equipment management, performing connection/application tests after implementation, user training, and all other necessary duties.
• Decommission of devices and circuits with coordination with local business, IPS and external vendors for supporting projects.
• After hours and weekend work for planned local/global project work and unexpected issues, including business trips will be required.
As a member of L2 incident management, responsible for troubleshooting, upgrading, installing hardware/software of routers, switches, proxy servers, and all other related devices and tools.
• Process internal and external Firewall requests from users including checking logs and existing rules.
• Manage wireless access points and wireless controllers in Japan.
• Work closely with server, application, infrastructure and printer teams, and voice/video team to respond to their network queries.
• Process network related issues and requests via ticketing system, configuring devices as necessary.
• Inventory of all Japanese devices and data files.
• After hour and weekend work for planned local/global project work and unexpected issues, including business trips.
Supported technologies include:
• Existing L2 and L3 LAN solution with Cisco
• Traditional WAN solution with Cisco
• Wireless solution with Cisco
• Firewall operation with Palo-Alto
• VPN solution (Global Protect) with Palo-Alto
• Zero-Trust solution/configuration on network devices for end users
• Could-based proxy system (Zscaler) operation
• Cisco ISE authentication/authorization solution
• Microsoft 365 E5 security solution
• SD-WAN solution with Aruba (Silver Peak)
● Highly Competitive salary dependent on skills and experience.
● Social Insurance - All EIRE employees participate in EIRE's standard local benefit program including the Japanese social insurance provisions which include Health insurance, Welfare Pension Plan, Employment Insurance and Worker's Compensation Insurance effective from the employee's starting date.
● Commuting/Transportation Allowance
● Relaxation Facilities
● Education Training - Incentive bonuses are paid for continuing to develop technical skills through achieving industry certifications.
EIRE Systems is a leading independent provider of professional IT services to many international/global corporations in Japan and throughout the Asia Pacific region. We have expertise across a wide spectrum of Information Technologies, with a track record for successfully completing hundreds of assignments since establishment in 1996.
We provide professional IT services, both project-based and ongoing operational support, in two main areas:
(1) IT, AV and Access Security Services and;
(2) Project Management.
With offices in Tokyo, Hong Kong, Singapore and Shanghai, EIRE Systems provides local, regional, and global IT strategy and technology solutions to our multinational clients.
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