Retail Trainer

Japan, Tokyo Education / Training / Coaching Full-Time

Created in Spain in 1846, LOEWE approaches 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

• Highly motivated, initiative, and priorities to work
• Excellent Communication Skills and Influence Capability
• Proven ability to build strong collaborative relationships peers
• Minimum 2 years relevant experience, namely in retail training
• Strong understanding of branding and the customer experience
• Experience of a multi-channel business model
• Experience and Passion for Fashion is a plus
• Ability to travel 50-60% of the time
• English would be a plus, but not a must

Under the guidance of LOEWE Japan Training Manager, responsible for coordinating the execution of LOEWE brand integrity and the quality of the customer experience at the stores, as it relates to the behaviors, skills, and knowledge of all persons representing LOEWE.

- Provides operational leadership for excellence in training to all store teams in Japan including service and selling skills trainings.
- Organization and coordination of trainings such as New Hires Induction, Product Training, Customer Experience Training etc.
- Executes locally the global training tools and programs.
- Assisting LOEWE Japan Training manager to design specific training solutions/tools for Japan team that support Loewe commercial priorities.
- Assisting LOEWE Japan Training manager in nurturing and coaching a strong field trainer talent pool in the field that in turn both supports sales goals and elevates brand identity as it is executed at stores.
- Creates and maintains a highly collaborative “one company mindset” by collaborating with other teams and transmit brand DNA, best practices in selling skills, customer service, while maintaining high standards of product knowledge.
- Maintain the amount of field coaching to really understand business and demonstration the exceptional customer experience.
- Participation to the administrative and reporting part.
- Participation to the training planning and logistics.

BA dgree

試用期間6カ月

勤務時間：9:30-17:30、フレックスタイム制（コアタイム11:00-14:00）

理論年収の14分割にて支給

完全週休二日制

Country / Region

Japan

Prefecture (State)

Tokyo

Location (Address)

港区北青山3-5-29　ONE表参道3F

Job by

LVMH Japan Group

LVMH is home to 75 distinguished Houses rooted in six different sectors. True to tradition, each of our brands builds on a specialty legacy while keeping an unwavering focus on the exquisite caliber of its products.