The Cafe Manager is responsible for all front-of-house operations, including service engagement, management of the bar area and kitchen team, scheduling and management, accounting, inventory management, purchasing, cost control, etc.
This position will manage service quality to maintain Dior standards and act as a role model as an advocate of staff culture.
Working Location:
Tokyo Area *New Opening in 2025
Working hours:
7.5 hours + 1.5 hours break *Shift work
Profile & Requirements:
Knowledge:
- Deep knowledge of all-day dining operations
- Deep knowledge of Japanese laws
- Fluent English skills
- Excellent sense of customer service
Knowhow:
- Respect and management of service rules and technical execution
- Team management skills
- Ability to create staff culture
Interpersonal skills:
- Personal presentation that reflects the Dior world
- Creating a work environment where staffs feel happy
- An empathetic approach to service
Experience
2-3 years of experience managing a cafe/restaurant that serves food and beverages to high-profile customers
Reporting Line:
Hospitality Senior Director
Responsibilities:
- Ensuring customer satisfaction
- Managing service standards
- Creating experiences through emotional engagement
- Educating team members on elegant manners and communication
- Managing inventory and cash registers
- Reporting to management
Christian Dior
Founded in 1947 in Paris. Ever since the first show, Dior has kept attracting people with the new look which is elegant, structured, and infinitely feminine. Dior has been a vocal supporter of gender equality and female empowerment and as part of the support, we launched mentorship program: Women @Dior
Women @Dior
A year long project that pairs female Christian Dior employees with female students interested in their area of expertise. This is designed to enable cross cultural, cross generational and cross functional interactions. At the International Women’s Day (March 8th, 2017), 200 female students from all over the world gathered at the head office in Paris and enjoyed touring the maison’s atelier, along with the brand’s newly opened state-of-the-art archive facility: Dior Héritage.