Policy created: June 2017

Policy last updated: August 1st, 2023

Because our users entrust (the "Website" and "We") with important data, we have prepared this Statement to communicate how we collect, use and share the personal information from the Visitors (referred as "Job Seekers" or "Candidates") and Customers (also referred as "Users" or "Clients") of, our on-demand cloud recruiting website (the "Service"). This Privacy Policy will not be applied to the personal information in the communications between or among the Candidates, Customers, and the Users since HirePlanner does not handle such personal information. shall respect the privacy of each individual who uses the Website and the Service, and shall handle the personal information of both Customers and Visitors with the upmost care.

By using the Service and Website, both the customer and the visitor agree with providing us voluntarily with the necessary and accurate data to perform the Service and in accordance with this Privacy Policy. Please refrain from using this Website if you have any concerns with the details of this Privacy Policy described below.

We reserve the right to change this Statement and will provide notification of the change before the changes have taken effect. has adopted the TRUSTe Privacy Seal Program. This privacy statement discloses the measures we take to protect the privacy of personal information collected from the users of our website (URL:

TRUSTe is an independent organization whose mission is to raise user’s trust and confidence in the internet by promoting the appropriate use, disclosure, distribution of personal data.

The TRUSTe Certified Privacy Seal granted to proves its operation has fulfilled the comprehensive privacy certification requirements established by TRUSTe.

In receiving the TRUSTe Certified Privacy Seal, agrees to disclose its information management practices and to have such practices reviewed and audited by TRUSTe.

By posting the TRUSTe mark, this website agrees to notify everyone about the following.


We require our Customers (e.g: companies, their employees, and/or recruiting agents) who register an account to use to provide us with the following valid information (not limited to):

We require our Visitors (e.g: "Candidates" or "Job Seekers") who register an account to use to provide us with the following information (not limited to):

Providing any additional information beyond what is required at registration is optional and at your discretion to make most use of the Service within the Website. will provide our Customers (hereinafter, including the recruiting agents engaged by the Customers), their agents and Visitors with the Service to host and manage information related to respectively their recruiting work or job search activities. We will collect data under the direction of our Customers and Visitors who input their own data to the Website, but will not have any interaction with the individuals whose data is being processed with respect to the communication in recruitment activities between the Customers and the Visitors. We are not responsible for such personal information that is processed in the communication among the Customers, the Visitors, and any other users without the interaction of the system. We do not access or use the contents of such communication unless required by law and access to the contents of such communication is controlled by user ID and password. Both Customers and the Visitors using the Services are responsible for maintaining the confidentiality and security of the data they manage starting with the protection of their registration details, user ID and password.

While communicating via, keep in mind that when you send a message through the Service, your name and email address will be identified in the message and the addressee may view your name and email address. uses the information that is provided to us for the following purposes (the "Purposes"). We use the information in order to set up the Service for the Visitors, Customer and their employees using the Website. We also use the information which the users of the Service share with us to contact them to further discuss their interest in our company and the Services we provide, and to send them information concerning our company or partnersユ latest updates, news, services, promotions and/or events. We do not sell your personal information which we collected to any third parties nor we share email addresses to any third parties for marketing purposes. All financial and billing information that we collect through the Website is used solely to check the qualifications of prospective customers and to bill our Customers for the access of the Service we offer. We use the information to respond to your service needs or questions or to communicate with you. Also, we use the information to improve our services that we offer and to develop new services. Further, we use the information to enhance, personalize and customize your experience using the Website and Service. We also use the information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity. and its third parties, including but not limited to web development agencies, analytics service providers and hosting service providers that partner with, may automatically collect and analyse data about your general usage of the Website and the Service. The tracking of such aggregate data shall be made with the sole purpose of providing the Service and offer data which does not contain personal information (e.g.: statistics, trend analysis, traffic data, browser type, etc.). Individual records may be at times viewed or accessed only for the purpose of resolving an issue, providing support, or in case of a suspected breach of the Terms of Service.

Any and all information concerning the Visitor that we collect (including, but not limited to, the name, email address, phone number and other information by which the Visitor can be identified) will be used jointly with the Customers for the Purposes. We are responsible for administrating such personal information subject to such joint use by the Customers (for example, accepting and responding to requests for disclosure, etc., and complaints).

When a Visitor applies to a Customer, the Visitorユs contact information, resume details including the education and career details, a cover letter or an application form to the Customer are provided to and to the Customer. The information which a Visitor chooses to share with a Customer through the Website and the Service may be used by the Customer for its own purposes. HirePlanner does not control the privacy practices of the Customers and ; therefore, the Visitor should refer the privacy policy offered by the Customer which he/she chooses to apply for or/and which he/she submits the application to, once he/she has applied to the job vacancy of the Customer directly or through the recruitment agent (if any available on the Website).

DATA RETENTION will retain data and personal information that are being processed by our users for as long as required to a) deliver the Service to both our Customers and Visitors, b) to comply with our legal obligations to resolve possible disputes or enforce our rules and regulations. will retain data and personal information to the extent necessary for HirePlanner for maximum of 10 years after the subscription of the user is terminated.

Our personal information database is only updated by its respective users and will not be supplement, modified or corrected with information that may be learnt offline or from third parties.

REVISION, CORRECTION AND DELETION OF YOUR DATA will offer both our Customers and Visitors who provide information on the Website with the possibility to review, correct or even delete any of their personal data saved into their profile on the Website.


In the event we decide to use your information for any other purpose than stated in this Privacy Policy, we will notify you and offer you an effective way to opt to approve or refuse the use of your data for those other purposes. However, if you refuse the use of your data for the amended purposes, you may not be able to continue using the Service. You may also opt out at any time of receiving informational newsletters or promotional marketing emails by selecting the "unsubscribe" link displayed in such emails we send. Day to day transactional emails will not be affected and you will continue to receive them as they are an essential part of the Services we provide.

TRACKING TECHNOLOGIES uses various types of online tracking technologies such as cookies and scripts designed to analyse our usersユ activity trends, access history and make their experience easy and meaningful when they interact within the Website. When you log on to, our web server sends a cookie to your computer. Cookies are files that Web browsers place on your computerユs hard drive and are used to tell us whether you have used the Service before. Cookies do not identify you personally; they simply recognise your web browser and your user preferences for things such as your login authentication and other recommendations more specific to your needs. If you choose to decline cookies, you will not be able to use


The security of your data is our top priority and we constantly take high security measures to ensure the protection of your information against its loss, damage, leakage, misuse, unauthorised access, alteration and/or deletion. uses secure, enterprise-grade 256-Bit Secure Socket Layer (SSL) technology, firewalls, password protection, data encryption, server authentication and various other security measures to help ensure the protection of your information. Although we cannot guarantee that unauthorized third party will never be able to overcome those security measures, we will continue to take all necessary measures to provide our users with the outmost security levels for the protection of their information. will also take all necessary measures to ensure its Customers and Visitors provide the most accurate and up to date data possible. We cannot guarantee nor are responsible, nor should be held liable for any possible inaccurate data or data misusage conducted by an unauthorised third party.


Your personal information collected on this Website and through the Service is stored and processed in Japan where is managing its IT infrastructure and systems. Data protection and privacy regulations may vary from other parts of the world such the United States or the European Union. If you create an account to access the Service from outside of Japan, you shall agree to this Privacy Policy and you consent to the transfer and hosting of your data from Japan.

At the same time, the information about you may be transferred to, or accessed by, the Customers or the Candidates from all over the world. will comply with the laws and regulations pertaining to the protection of personal information, and review continuously its internal rules to ensure full protection of the personal information provided to the Website.


We welcome you to contact us if you have any comments or questions regarding the above Privacy Policy. If you need any assistance, please contact us at the following email address: and we will get back to you as soon as possible.

If you feel that has not complied with the privacy policy, please contact us at this e-mail address (

If you feel your inquiry with us has not been satisfactorily addressed, please contact TRUSTe at:; TRUSTe will liaise with, investigating reasons and giving guidance, in order to resolve your concerns.