Christian Dior - Assistant Manager, Omni Channel Operation (Logistics Department)
LVMH
luxury
Christian Dior
fashion
supply chain
logistics
3PL Management
Japan, Tokyo
Full-Time
23334
|
LVMH Japan Group
|
Posted
2025-04-04
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Summary
Christian Dior G.K. is looking for a Assistant Manager, Omni Channel Operation (Logistics Department).
Be the primary liaison between Dior and the 3PL, ensures that the 3PL meets Dior’s Performance and Operational expectations. Work closely with the 3PL to ensure that customer orders are appropriately prioritized and fulfilled on time and in full on a daily basis, that inventory movements are properly entered into both Dior’s POS & 3PL WMS & stock information is updated at all time.
Facilitates the continuous improvement processes at the 3PL, ensuring all Key Performance Indicators (KPI) are achieved. Driving and executing action plans for any necessary improvements.
All employees have great love and respect for Christian Dior in Christian Dior G.K. We have very open and international office environment, and we interact each other regardless of positions or ages.
If you have strong passion for fashion and are looking for a with great teamwork and friendly working environment, Christian Dior G.K. will be a great match!
Various career paths are available both at Christian Dior or with different brands within the LVMH group.
e.g.
- Increased responsibilities in line with growth of the company
- The same position in other LVMH group companies
Key Qualifications
JOB REQUIREMENTS:
BA/BS degree with Supply Chain, Engineering; Logistics, Technology, Operations, or related experience
4-5 years of experience in warehousing operations with a sound working knowledge of material handling procedures, computer systems (WMS, POS, OMS), and related functions.
Strong Comprehensive knowledge of warehouse operation function and inventory, experience with 3PL management is preferred.
Proficient in all Microsoft Office Products including MS Word and advanced proficiency in Excel.
Strong management experience, analytical skill, process management, TPM, lean or six sigma experience preferred
Knowledgeable of a direct to consumer fulfillment operation
Excellent interpersonal skills are essential
Strong organization / planning, multi-tasking skills, proactive, attention to detail, high adaptability and follow through to resolve any outstanding issues
Fluent Japanese. Business English level oral and written required
Competencies:
Drive for results
Process oriented
Dealing with ambiguity
Flexibility
Negotiation
Relationship and influence
Team player
Responsibility
Principal Duties and Responsibilities:
Overseeing facility and account managers at the 3PL and closely interfacing with Christian Dior Couture Ecommerce team and other internal teams.
Understanding and providing leadership support at 3PL, provide guidance and solutions to reported issues.
Work closely with 3PL with forecast on volume, seasonality, events to prevent any capacity and materials shortage issue
Order Management:
o Assess and train facility associates in picking, packing and the pack/hold process
o Conduct dock and pack/hold inspections to ensure shipment accuracy and alignment with Dior SOPs.
o Develop a schedule and priorities for order preparation.
o Work closely with stores for “longtail” order fulfillment
o Supervise and monitor return process management.
Inventory Management:
o Reconcile information between the 3PL’s WMS & Dior’s POS/EC systems, adjust the data when necessary
o Ensure high quality of work and maintain accuracy and integrity of inventory
o Maintain a solid understanding of current inventory levels and ensure that receipts, outbound orders and product catalog are accurately reflected in brand POS and WMS at all times.
Reporting & Communication:
o Build process for the overall monitoring, alerting, management and escalation of all inventory and order issues.
o Ensure the 3PL is managing their Daily Operations in alignment with Dior’s priorities and needs.
o Drives KPI reviews with 3PL and ensures they have appropriate action plans.
o Deliver on KPIs relative to inventory accuracy, on-time delivery, packaging, etc.
o Drives strategic reviews and analysis with 3PL to understand capacity & financial opportunities and risks.
o Drives continuous improvement actions with 3PL.
o Validate 3PL’s invoices and control the operational cost.
Perform additional duties and responsibilities as necessary during business growth.
Other
Christian Dior
Founded in 1947 in Paris. Ever since the first show, Dior has kept attracting people with the new look which is elegant, structured, and infinitely feminine. Dior has been a vocal supporter of gender equality and female empowerment and as part of the support, we launched mentorship program: Women @Dior
DIVERSITY & INCLUSION
We pursue an inclusive Culture that fully embraces the best of each individual uniqueness and valorizes our infinite diversity within our “Maison des Rêves" (House of Dreams).
To put this commitment into action, we will not ask for gender information when applying for our position. Also, pictures are not mandatory to attach to your CV.
Dior is committed to an inclusive and sustainable future by offering the opportunity for all the talents to grow, blossom & valorize their uniqueness in a safe environment.
Location Details
- Country / Region
- Japan
- Prefecture (State)
- Tokyo
- Location (Address)
- Tokyo
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Job by
LVMH Japan Group
LVMH is home to 75 distinguished Houses rooted in six different sectors. True to tradition, each of our brands builds on a specialty legacy while keeping an unwavering focus on the exquisite caliber of its products.
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