Membership Office Manager (Azabudai_Full Time)

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Oversees daily operations, supports recruitment efforts, and ensures timely Member service. Manage membership data and supervise the office team, maintaining smooth workflows and policy compliance.

日々の会員業務を統括し、会員募集活動をサポートするとともに、会員への迅速で丁寧な対応を行います。また、会員データを管理しながら、オフィスチームを指導し、スムーズな業務運営と規定の遵守を徹底します。

- Proactive team player with degree in hospitality, business, or related field; experience in luxury service or membership/events.
- 3-5 year experiences in similar field
- Excellent communication and interpersonal skills to engage affluent clientele.
- Strong problem-solving skills, attention to detail, and ability to multitask under pressure.
- CRM system proficiency and knowledge of luxury market trends and services.
- Fluent in English (Japanese a plus); flexible schedule including weekends and holidays.

- ホスピタリティ、ビジネス、または関連分野の学位を持ち、ラグジュアリーサービスや会員制イベントの経験がある積極的なチームプレーヤー
- 同様の分野で3〜5年の実務経験
- 富裕層顧客と効果的にコミュニケーションできる優れた対人スキル
- 問題解決能力が高く、細部に注意を払い、プレッシャーの中でマルチタスクが可能
- CRMシステムの操作に熟練し、ラグジュアリー市場の動向やサービスに関する知識がある
- 英語が流暢（日本語が話せれば尚良い）；週末や祝日を含む柔軟な勤務が可能

• Prepare agendas, presentations, reports, and meeting minutes for Membership Committee meetings.
• Attend meetings, manage presentation materials, and communicate outcomes to office staff, GM office, and members.
• Circulate applications, minutes, and contact members regarding application results and related communications.
• Handle membership processes, monthly reports, and materials for Board and Committee meetings.
• Oversee staff training, performance evaluation, office operations, and budget coordination.
• Drive new membership sales, manage corporate relationships, and maintain member engagement.

• 会員委員会の会議に向けて、アジェンダ、プレゼンテーション、報告書、議事録を作成
• 会議に出席し、資料の準備・管理、結果をオフィススタッフ、総支配人室、会員へ伝達
• 入会申請書や議事録の回覧、申請結果や関連内容の会員への連絡
• 会員手続き、月次レポート、理事会・委員会用資料の準備
• スタッフ研修・評価、日常業務、予算調整などオフィス運営の統括
• 新規会員獲得、法人会員との関係構築、既存会員との関係維持

Applicants hold valid working eligibility in Japan at the time of lodging their applications.

申請時に日本での就労資格を有していること。

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5 days/week Monday-Saturday
9:00-17:30 (7.5 hrs / day)

月曜日～土曜日の間で週5日
9:00～17:30 (7.5 hrs /day)

Health insurance, Pension, Employment insurance, Industrial accident insurance
Retirement Allowance
Group Life Insurance
Staff Canteen at a subsidized price
Commuting allowance (with tax-free upper limit)
Annual Health Check
Annual Employee Recognition Party

社会保険完備
退職金制度
団体生命保険
社員用カフェテリア（金額補助あり）
通勤手当支給（非課税上限あり）
定期健康診断
社員慰労会（年1回）

National Holidays
Paid vacation in line with Japanese law
3 days summer vacation
New Year days of January 1st., 2nd and 3rd.

祝祭日
有給休暇（法令に基づく）
夏季休暇（3日）
年始休暇1月1日から3日

Country / Region

Japan

Prefecture (State)

Tokyo

Location (Address)

2-1-2 Azabudai, Minato-ku, Tokyo

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Tokyo American Club is the most well-known and highly reputed private club in Japan. We have a 90 year history and have received international recognition such as Distinguished Clubs and Platinum Clubs of the World. Our 10,000+ Members hail from over 60 countries around the world, and represent the top level of international business and society in Japan. See what Members have to say.

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