To be the leading bilingual, digital communications agency and content creator for helping global business prosper in Japan and abroad.

To inspire and innovate digital integrated marketing solutions for clients to communicate and succeed.

Quality: We ensure high levels in everything we do.
Integrity: Honesty in all situations is crucial.
Accountability: We take responsibility for our work and projects.
Partnership: We want to form long-lasting relationships with our clients.
Imagination: We inject creativity and innovative ideas into everything we do

Company of the Year 2013: BCCJ British Business Awards
Japan-British Society Award 2013
Best Charity & Fund Raising Cookbook–Asia: Gourmand World Cookbooks Awards 2013
Hall of Fame Award: Recruitment International Asia Awards
Excellence in Copywriting: 2018 Top Digital Agency Awards
Excellence in Graphic Design: 2018 Top Digital Agency Awards
Best Business Awards: 2020 CSR Winner for GoConnect.jp

We are a diverse team of creative individuals, traversing the ever-evolving digital media landscape to innovate and inspire solutions for our clients to succeed.

Custom Media aims to attract stakeholders who are diverse and to be inclusive by representing, celebrating, promoting, embracing, and understanding all races, cultures, orientations, genders, ages, minorities, and disabilities.