Servicenowエンジニア / Servicenow Engineer (Entry Level)

Japan, Tokyo Engineering Full-Time ¥270,000 - ¥400,000 / Monthly

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose.

At TCS, we go beyond helping businesses transform through technology. We help them make a meaningful difference; to their customers, and to the communities they serve.

If you are ambitious, passionate with new technology and digital transformation, you came to the right place - please contact us - we look forward to speaking with you soon!

【Required Skills】
・Minimum of 2 years of hands-on experience in Java (or) Python (or) PL/SQL (or) BMC/HP ITSM/Salesforce Tools Developer
・Proven experience in handling development and enhancement projects
・In-depth knowledge of software design patterns and best practices
・Excellent problem-solving skills and ability to handle complex technical challenges.
・Effective communication and customer facing abilities.

【Nice to Have】
・Infrastructure Basic skills
・ITIL Process basic understanding

【Language】
・Candidates who are Fluent in Japanese and Business level English

【Training Program】
Key requirement : The candidate should be ready to learn Servicenow Configuration/Development activities with the extensive training plan and start handling Servicenow Developer Role
Responsibilities:
・Responsible for interacting with customers and stakeholders for requirement gathering to implementation, testing, operation
・Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.

【Department Information】
Our department is in charge of providing IT Service Management Process and tool solutions for ITO(Infrastructure) and AMO(application support) Services ;
Our main offerings areas follows:
Process implementation
ITSM Tools (Servicenow,SummitAI,BMC..)
ITAM Tools (Snow,Flexera)
Monitoring (Solarwinds,newrelic,datadog etc.)
Service intergration &Automation etc
Total department size is 80 (Japan and India)

【About the role】
Working for this team offers the opportunity to be part of a diverse and skilled group, apply ITIL best practices & Servicenow capabilities, and collaborate across multiple locations. It provides a dynamic, customer-centric environment with a strong focus on continuous improvement, professional development, and impactful IT service management.

【Career path and future development】
This position not only provides valuable ServiceNow implementation experience but also offers exposure to customer-facing roles and consulting opportunities. Candidates can develop strong communication and relationship-building skills, crucial for client interactions. This experience opens doors to careers in customer service, account management, and IT consulting, where they can leverage their ServiceNow and ITSM expertise to provide strategic guidance and solutions to clients, further advancing their careers in the IT and consulting domains.

Tokyo (Kamiyacho)/Partial remote work

【Employment type】
full-time employee

【Salary】
Monthly salary: 270,000 yen to 400,000 yen *Determined according to our company regulations, taking into account experience and ability
Salary increase: Yes
Bonus: Yes
Overtime pay: Yes

【Working hours】
9:00～18:00

【Holiday/Vacation】
Annual paid leave (10 days in the first year *may vary depending on the date of employment), two days off per week (Saturday and Sunday), holidays, year-end and New Year holidays, condolence leave, childcare/nursing care leave

【Welfare benefits】
Insurance: Health/Welfare Pension/Employment/Worker's Accident Insurance
System: Asset accumulation savings, defined contribution pension, cafeteria plan (selective corporate member welfare service)
　　 *Treasury accumulation savings and defined contribution pension are only applicable to full-time employees

Country / Region

Japan

Prefecture (State)

Tokyo

Location (Address)

Minato City, Azabudai, 1−3−1

Job by

Tata Consultancy Services Japan Limited

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. At TCS, we go beyond helping businesses transform through technology. We help them make a meaningful difference; to their customers, and to the communities they serve.