CXG offers strategic solutions that impact performance and elevate the customer experience of luxury and premium brands. They partner with their clients and support them at every stage of their CX transformation, providing insights and driving change.

Founded in China in 2006, they are today very proud to be a global business: from Shanghai to Paris, they have 12 offices, they operate across four continents in 70 countries and are home to over 160 professionals from around the world. CXG caters to over 200 of the world’s iconic premium and luxury brands such as Gucci, Dior and IWC.

200 従業員

What it’s like to work at CXG

At CXG, we believe that change comes from the consumers. At your own pace, wherever you go, we are looking for you, Luxury Shopper, to conduct discreet evaluations for one of your favorite brands. Together, we make a difference.



While integrity and authenticity are essential and non-negotiable, passion, boldness and commitment are what uniquely characterize the CXG team.

CXG believes that the diversity of their team is a core strength. Being part of the CXG team means showing mutual respect to the many different cultures, nationalities and lifestyles represented in the company.

By being tolerant, inclusive, dynamic and innovative, CXG provides the ideal environment that enables the constant development of their talents.

Whenever they talk to their clients, their customers or their own team, it is people, and their emotions and experiences, that always come first. This means demonstrating empathy and compassion, and working together as a cohesive strong team.

United by the common goal of building a beautiful and sustainable adventure, the CXG team challenges the status quo on a daily basis and combines partnership and knowledge sharing without compromising on excellence.

CXG is looking for talented people who believe in the opportunity of every project, and who wish to evolve and develop their own expertise while living by the CXG principles and values.


CXG is a global multicultural company, with colleagues, partners and clients from diverse backgrounds and countries. Diversity is more than just a word for us.

We believe this diversity is a core strength. It drives innovation and gives us a strong competitive advantage. It guides how we build our teams, deliver our solutions and create a company that’s right for every colleague and every client.

We are building a culture where difference is valued and encouraged. Our CXG workplaces reflect the global market we operate in, the brands we partner with and the communities we serve. CXG is an equal opportunity employer. Religion, race, age, gender, nationality, or sexual orientation, play no part in hiring, on-boarding, promotion, development opportunities, or pay and benefits within our business.

We show mutual respect to the many different cultures, nationalities and lifestyles represented in ourvcompany, and embrace and celebrate our colleagues’ customs.

17-18 Nihonbashi Koamicho, Chuo-ku, Tokyo, 103-0016, Japan
training fashion retail. boutique manager luxury consulting Project Coordination Project Management
日本, 東京都
4378 | 投稿 2022/08/11
analyst; business analyst customer experience; tokyo; fashion; luxury
日本, 東京都
4377 | 投稿 2022/08/11