We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible.
At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach and Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.
Primary Purpose:
The primary purpose of this position is to drive and own the supplier setup process for new Japan suppliers and proactively facilitate the Procure-to-Pay process in Japan.
Education/Qualifications:
• Bachelor’s degree in business or technology (or other related degree programs)
• Proficient in Japanese and English
• Excellent interpersonal skills with strong oral and written communication and facilitation skills
• Strong facilitation skills to communicate and educate stakeholders across the Company
• Strong demonstrated analytical thinking and problem-solving skills
• Strong project management skills and results orientation
• Experience with global collaboration and good teamwork skills to work with other Company departments to plan and execute enhancements to the above technologies
• Demonstrated success in gathering data, conducting analyses, and generating high quality outputs
• Customer support mentality and experience, whether internally- or externally-facing, including an ability to prevent escalations
• Ability to collaborate on international projects
• Advanced Microsoft Excel user knowledge and skills for key excel capabilities, functions and formulas
• 1-3 years of experience with Procurement technologies and related ERP integration preferred
• Excellent organization, time management, and influencing skills and the ability to work both independently and as part of a collaborative team Experience with process, quality control, and workflow management preferred
• Understanding of leading Procurement to Pay(P2P) technology practices and trends; General experience of system administration is a plus
• Understanding of basic Japan local business practice of order to cash flow is a plus
The successful individual will leverage their proficiency in Procure-to-Pay, Customer Support and Issue Resolution to:
• Drive and own new supplier setups to completion by working with requestor, supplier, and internal approvers to ensure timely and smooth setup
• Proactively Work cross functionally to ensure necessary approvals and due diligence is completed for new suppliers with speed
• Provide Japanese/English translations for vendors and/or Third Party Due Diligence approvers
• Clearly and proactively communicate status to project/team leads, and stakeholders as needed
• Use accurate analysis, demonstrate strong project management skills, and exercise sound judgment to effectively solve problems, drive for results, and mitigate risk which would be monitored through KPIs
• Develop and maintain trust and confidence of team members and business stakeholders
• Champion Ariba/BuyingHub within local markets
• Educate and empower end users by organizing and leading training sessions throughout the region
• Facilitate update/change requests via ServiceNow for supplier updates/changes
• Translate training documents and guides from English to Japanese when needed
• Serve as a point of escalation among senior leadership, the support team, and other business stakeholders in region
• Work cross-functionally between multiple teams within Tapestry and external partners to enhance Buying & Invoicing and Supplier Management processes
• Collaborate with global/local team on projects and optimization efforts
• Review and refresh training material and reference guides on a regular cadence, and deliver training to global audiences at all levels of the company
• Work independently with minimal guidance, understanding when to escalate / provide visibility to leaders & stakeholders
• Develop metrics, tools, and dashboards to track and report on key system metrics and efficiencies
• Additional tasks as needed
Our Competencies for All Employees
Our Competencies for All People Managers
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com
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