Customer Services Jobs in Japan

We’re Colt (Coltテクノロジーサービス株式会社), a global digital infrastructure company creating solutions that connect people, cities and businesses around the world. Our networking and connectivity products and services put the power of the digital universe in the hands of our customers.

Looking to make your mark?
We empower our teams to change the world, for the better. We're passionate about our people and we believe that recruiting and developing the next generation of talent is key to our continued success.

At Colt, you’ll get the opportunity to build a career with clear development opportunities in a global organization. Our graduates, apprentices and careers starters get the support and control they need to drive their professional development forward. From on-the-job training to formal learning and mentoring, you will be supported to make your mark at Colt.

We’re Colt (Coltテクノロジーサービス株式会社), a global digital infrastructure company creating solutions that connect people, cities and businesses around the world. Our networking and connectivity products and services put the power of the digital universe in the hands of our customers.

Looking to make your mark?
We empower our teams to change the world, for the better. We're passionate about our people and we believe that recruiting and developing the next generation of talent is key to our continued success.

At Colt, you’ll get the opportunity to build a career with clear development opportunities in a global organization. Our graduates, apprentices and careers starters get the support and control they need to drive their professional development forward. From on-the-job training to formal learning and mentoring, you will be supported to make your mark at Colt.

We’re Colt (Coltテクノロジーサービス株式会社), a global digital infrastructure company creating solutions that connect people, cities and businesses around the world. Our networking and connectivity products and services put the power of the digital universe in the hands of our customers.

Looking to make your mark?
We empower our teams to change the world, for the better. We're passionate about our people and we believe that recruiting and developing the next generation of talent is key to our continued success.

At Colt, you’ll get the opportunity to build a career with clear development opportunities in a global organization. Our graduates, apprentices and careers starters get the support and control they need to drive their professional development forward. From on-the-job training to formal learning and mentoring, you will be supported to make your mark at Colt.

Tokyo American Club has been an integral part of the international community in Tokyo since its founding in 1928.
With 4,000 Members, drawn from 50-plus nations, the Club offers a diverse range of cultural, business and recreational activities and amenities in the heart of the Japanese capital.
In 2018, the Club was named in the Platinum City Clubs of the World top 100 list by the Club Leaders Forum. The accolade followed the Club's Distinguished Club recognition by the BoardRoom magazine the year before.

東京アメリカンクラブは、1928年の創立以来、東京の国際社会にとってかけがえのない存在であり続けています。
50カ国以上から集まった4,000名の会員を擁する当クラブは、日本の首都の中心で、文化、ビジネス、レクリエーションなど多様な活動やアメニティを提供しています。
2018年、当クラブはクラブ・リーダーズ・フォーラムによる「Platinum City Clubs of the World」トップ100に選出されました。この栄誉は、前年度のBoardRoom誌による当クラブのDistinguished Club認定に続くものです。

The Red Hat Customer Experience and Engagement (CEE) team is looking for a Customer Support Specialist with fluent Japanese/Mandarin/English to join us in APAC.

The core responsibility of a Customer Service Representative is to provide our global enterprise customers with the specific focus on customers based in Japan with high-quality assistance and support regarding their account and subscription management.

You will act as a vital link between customers and various internal stakeholders to ensure smooth problem resolution. This role requires the ability to handle a diverse range of Non-technical inquiries with sound judgment and effective communication, ensuring a high level of customer satisfaction through proactive problem-solving.

Tokyo American Club has been an integral part of the international community in Tokyo since its founding in 1928.
With 4,000 Members, drawn from 50-plus nations, the Club offers a diverse range of cultural, business and recreational activities and amenities in the heart of the Japanese capital.

In 2018, the Club was named in the Platinum City Clubs of the World top 100 list by the Club Leaders Forum. The accolade followed the Club's Distinguished Club recognition by the BoardRoom magazine the year before.

Red Hat Global Partner Engagement (GPE) チームでは、日本のパートナー向けに、Red Hat OpenShift Container Platform を中心とした技術支援を担う Senior Partner Technical Account Manager (TAM) を募集しています。

本ポジションは、パートナーに対する信頼できる技術アドバイザーとして、OpenShiftに関する運用上の課題解決を主導し、社内のサポート、開発、プロダクトチームと連携しながら、複雑な技術課題の解決および継続的な価値提供を推進します。

また、パートナーの代弁者として要望や課題を社内に適切に展開し、意思決定に影響を与えるとともに、技術的リスクの予防やライフサイクルに関するプロアクティブな提案を行います。

Senior TAM はこれらに加え、チームメンバーのメンタリングや技術的リードを担い、APACおよびGlobalチームと連携しながら組織全体への貢献も期待されます。

We’re Colt (Coltテクノロジーサービス株式会社), a global digital infrastructure company creating solutions that connect people, cities and businesses around the world. Our networking and connectivity products and services put the power of the digital universe in the hands of our customers.

Looking to make your mark?
We empower our teams to change the world, for the better. We're passionate about our people and we believe that recruiting and developing the next generation of talent is key to our continued success.

At Colt, you’ll get the opportunity to build a career with clear development opportunities in a global organization. Our graduates, apprentices and careers starters get the support and control they need to drive their professional development forward. From on-the-job training to formal learning and mentoring, you will be supported to make your mark at Colt.

Seeking a highly motivated culinary professional to prepare pastries, desserts and various baked goods. Candidate will have creative freedom to make inspired seasonal menu items with access to the highest quality ingredients. If you are interested in American food culture, why don't you work with us?

ペストリー、デザート、焼き菓子づくりに情熱をお持ちの方を募集します。最高の材料を用い、季節ごとの彩り豊かなデザートを想像力豊かに表現してください。アメリカの食文化に興味がある方、ぜひ一緒に働きませんか？

[新潟]　クライアントアドバイザー（スタッフ）募集

[大阪]　クライアントアドバイザー（スタッフ）募集

Responsible for assisting the Senior Banquet Sales & Events Manager in generating targeted revenue and achieving MSS goals. Also supports marketing, planning, and organizational activities within the department.

シニア宴会営業・イベントマネージャーを補佐し、目標収益の達成およびMSS目標の実現に貢献します。また、部門内におけるマーケティング、企画、運営面でのサポートも行います。

Responsible for managing daily reception operations, ensuring a professional guest flow, and creating a positive first and last impression by greeting, escorting, and seating guests.

受付業務全般を担当し、来訪されるお客様に丁寧で心地よいご案内を行うことでレストランの印象を高め、心に残るおもてなしを提供します。

Tachikoma AI is a fast-growing B2B SaaS startup in Japan specializing in RetailTech. Our mission is to help retail businesses optimize store operations, improve efficiency, and enhance customer engagement. As the retail industry in Japan accelerates its digital transformation, we are at the forefront of enabling businesses with AI-driven automation and operational intelligence.

We are looking for a Customer Success Manager to drive the success of our solution, Boutique DX, and ensure that our mid-market and enterprise retail clients maximize the value of our platform. In this role, you will be responsible for building strong relationships with customers, driving adoption, and ensuring long-term customer retention and growth.

You will work directly with retail HQ decision-makers, store operations leaders, and IT teams to understand their challenges and guide them in leveraging ou...

Tachikoma AIは、日本のRetailTech業界に特化した急成長中のB2B SaaSスタートアップです。私たちの使命は、小売企業が店舗運営を最適化し、業務効率を向上させ、顧客エンゲージメントを強化できるよう支援することです。日本の小売業界がデジタルトランスフォーメーション（DX）を加速させる中、Tachikoma AIはAI駆動の自動化とオペレーショナルインテリジェンスを活用し、企業の変革を支援しています。

Tachikoma AIは現在、カスタマーサクセスマネージャーを募集しています。このポジションでは、自社ソリューション「Boutique DX」の成功を推進し、中堅企業および大手企業の小売顧客企業がTachikoma AIのプラットフォームの価値を最大限に活用できるよう支援します。この業務では、顧客との強固な関係を構築し、製品の導入・定着を促進し、長期的な顧客維持と成長を実現することが求められます。

あなたは、顧客小売企業本社の意思決定者、店舗運営リーダー、ITチームと直接連携し、彼らの課題を理解しながら、Tachikoma AIのソリューションを効果的に活用できるよう導きます。また、営業、マーケティング、プロダクトチームと協力し、全体的な顧客体験を向上させ、サービスの継続的な改善に貢献することができます。

Tachikoma AIは、スタートアップ環境ならではのスピード感があり、チームの一員として、事業や企業ブランドの成長に直接貢献できる職場です。イノベーションや変化に情熱を持ち、日本の小売業界を変革したいと考えている方とぜひお会いしたいです。私たちとともに、小売の未来を再定義しましょう！🚀

[首都圏]　クライアントアドバイザー（スタッフ）募集

応対のプロフェッショナルとして、お客様のニーズを的確に把握し、
パーソナルなサービスを提供していただきます。

お客様の人生の喜びの瞬間や感動を共に感じ、 お客様一人ひとりの
ブルーボックスに込められたストーリーを演出する。
ティファニーらしさをホスピタリティ溢れるサービスとともに体現し、
一人ひとりのオペレーターがお客様に質の高い接客を行い、最高品質の
ジュエリーをより輝かせるご提案をする。
多くの人々の幸せな時間に立ち会い、仕事を通じて想い出をより美しいものにする。
これがティファニーのコールセンターで働く魅力です。