Data Engineering Technical Lead

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An opportunity with USJ's Digital and Technology team is an experience like no other. From developing state-of-the-art theme park locations in Orlando, Hollywood, Beijing and Japan, to new destinations, like our Halloween Horror nights themed destination in Vegas and a kids park in Frisco… our teams are at the heart of the new and innovative digital technologies that power our guest and team member experiences.

In this role, you will be responsible for working with our business partners and product teams to understand the requirements that drive the technology solutions we will deploy and analyze key requirements needed. You will engage in the testing cycles of those solutions to align and drive that the design meets the original set of expectations. You are part of a global team that is consistently looking at ways to enhance the experience for guests, from planning their trip to their in park visit, to their post return while driving the best experience all around.

As part of the Digital and Technology team, you will work in a global and multinational team atmosphere, with team members that come to work with us, from various countries. You will engage with not only team members but with multinational vendors that support our destinations and experiences across the globe. So be prepared, as our primary language to operate in is English, daily; however, having other languages, like Japanese is a plus, for local communications.

After joining the company, you will gain a basic understanding of the latest technology for our theme parks and overall in park ride solutions. Not to worry, we will work with you to refine your business system analysis skills. Your role will be responsible for reporting to management both in Japan and within the US. Regardless of your length of service, you will be involved in operations with other parks around the world and will be able to grow significantly.

Examples of projects or the kind of projects you may engage in, include but are not limited to:

Commerce Platform
Ticketing and Access Control systems
Web and Mobile application development
Gaming and new technologies innovations, that connect the guest at home and in park
Photo validation technologies
Ride Reservation platforms
Food and Beverage platforms
Character digitally connected experiences, and the list goes on.

So come join the fun, with destinations all around the world, Universal Destinations and Experiences Digital & Technology team, has multiple ways to immerse you in our brand, while growing your career.

● 5+ years of demonstrated experience working as part of large Information Technology teams and/or consulting organizations partnering with clients/business groups in a role developing and supporting a complex data environment; or equivalent combination of education and experience. Strong understanding of software development lifecycle

● Experience in a transaction-based environment is a MUST

● Proficient with scripting languages, data ingestion tools and corresponding tools, preferably Python, Pip, Pipenv, Bash, Scala, Spark, PySpark ScalaSpark, NIFI, and Java Script, and one object-oriented language like Java/C#

● Able to work in and with Cloud and non-cloud technologies like AWS, Azure, Hadoop etc.

● Experience with one or more relational databases/data technologies like DB2, SQL Server, Snowflake. Able to write and ready complex SQL, stored procedures and leverage backend databases. Should be able to triage database performance issues with SQL being sent to the database. Able to read and explain plans, and understand the complexity.

● Experience working with scheduling, automation, file transfer, monitoring, alerting, notification and logging tools like Airflow, RunDeck, SFTP etc.

● Experience working in Linux environment

● Experience with source control management such as Git and/or SVN
Strong problem solving skills, and the ability to communicate complex concepts clearly and accurately

● Familiarity with no-SQL databases like Couch, MongoDB, Hbase or Cassandra
Knowledge of Data Science, Analytics and Business Intelligence/Reporting practices and tools as it pertains to data platforms and environments (R-Studio, Jupyter, Zeppelin, Tableau or DsX)

● Experience interacting with Kafka and API/Service programming and transactional databases

● Experience with principles of data governance and quality as well as tools used (i.e. Ranger, Atlas)

● Understanding of containers, resource management or YARN is desirable

● Able to perform software and server installations, patching and upgrades.

● Participate in an on-call rotation and available to work off-hours, holidays and weekends.

● Must be able to partner with other teams and developers effectively.

● Strong knowledge of systems development and project management Agile methodologies/processes.

● Demonstrated ability to produce high quality technical documentation.

● Able to quickly meet changing business requirements.

● Able to complete work items, validate the results and present deliverable to the business for review with minimal to no defects.

● Able to understand and interpret Entity-Relationship, logical and physical data models.

● Work with change management processes to ensure smooth migration between dev, QA and production environments.

● Monitor and maintain all the system processes.

● Ensure system issues are resolved in a timely manner.

● Strong interpersonal skills, with a demonstrated ability to make effective decisions while working through complex system issues.

● Must be able to utilize and effectively communicate functional and technical components of an initiative to applicable parties both verbally and through documentation.

● Coordinate the necessary operations documentation and standards required for compliance and identified best practices.

● Problem and Change Management ITIL ServiceNow toolset in tracking and providing status on support work activities.

● Attention to detail, good analytical and problem solving skills and critical thinking.

● Self-starter/motivator with a proactive, agile and strategic mindset. Able to work independently.

● Provide work estimates on break-fixes and enhancements.

● Facilitate and lead meetings with end users to discuss issues and open work items.

● Keeps management, team members and business stakeholders informed of critical issues, status, changes, etc.

● Willingness to learn new technologies, tools, and approaches to problem-solving

- Implement enhancements for prioritized data integration and ingestions work efforts partnering with the business to ensure they meet the specified requirements.

- Implement critical and non-critical system data integration and ingestion fixes for the data platform and environment. Ensuring root cause resolution to identified problems. Monitor and support the campaign management environment and processes in order to meet the daily SLA.

- Recommend and code efficient and effective data integration and ingestion solutions for challenging problems for medium to large work efforts of medium to high complexity. Translate business requirements, data mappings into data integrations and ingestions code solutions.

- Support Release and Change Management processes along with other UPT Compliance initiatives. Work effectively with Technology Operations/Infrastructure teams to ensure continued operations and maintenance of the data integrations and ingestions as well as the data platform and environment.

- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training and team member involvement activities.

- Performs other duties as assigned.

Technical degree, Bachelor’s degree; or highly relevant equivalent experience is required.

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Hybrid (remote + office)

Country / Region

Japan

Prefecture (State)

Ōsaka

Location (Address)

此花区

島屋6-2-82

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USJ LLC is a member of the NBCUniversal Group.
We operate Universal Studios Japan, the world’s third most‑visited Universal Studios theme park. As a place where world‑class entertainment gathers, the park offers globally acclaimed attractions that immerse guests in extraordinary experiences filled with excitement and wonder. Since opening in 2001, we have continued to innovate, establishing ourselves as a leading landmark in the entertainment and leisure industry, attracting guests from Japan and around the world.

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