Hello Clever isn’t your average fintech. We're Australia's fastest growing startup by The Australian Financial Review and Top 100 Startups by Forbes Asia.

We move fast, challenge, and make sure payments actually work for people. We’re proudly female-led, and we’re the first in the world to combine real-time payments with Instant Cashback Rewards and Intelligent Insights. Our AI-driven platform enables seamless, secure, and rewarding transactions, both in-store and online, driving business growth and enhancing customer experiences.

💙 **Welcome to Hello Clever** — where we’re rebuilding the payments system from the ground up so it finally works for everyone. And we’d love your help getting there.

We’re thrilled you’re exploring a career with us. What we’re building isn’t small: it’s bold, it’s global, and it has the potential to become the most meaningful, high-impact work of your career.

At Hello Clever, we believe in empowering people with the tools, intelligence, and autonomy to solve real problems, for themselves, for merchants, for consumers, and for the entire ecosystem. When we enable individuals to think and build fearlessly, we create outsized impact **together**.

If you’re a builder, a problem-solver, and someone who wants to shape the future of payments, intelligence, and loyalty… you’re in the right place. We’re always looking for incredible humans who want to help us create what’s next.

These values are more than just aspirational jargon that we come up with to check a box. They are the foundational framing we use when assessing potential partners to join our team:

- Customer is Our Obsession
- We create Clever Ideas
- You are your authentic self
- We reinvent and we simplify
- A team that’s empowered
- Build with heart and balance

Hello Clever was founded by Caroline Tran (CEO) and Gavin Nguyen (CTO) in 2021. Our backgrounds include Microsoft, Westpac, WPP, and DFO Global.

We've had the opportunity to be early (sometimes first) employees at a handful of startups and have seen the up's and down's of scaling a business, product, and culture.

We're committed to having a diverse and inclusive team at Hello Clever. Our customers are an incredibly diverse group from many different cultures - among ourselves we speak eight different languages. We strive to make our workplace the most diverse and inclusive where everyone belongs and is heard from day one. We won’t be able to fulfil our vision if our team looks and thinks the same.

One of the benefits of working with amazing people is they constantly find ways to surprise you. We won't pretend to know the exact type of person that should work at Hello Clever. That being said, we think these principles are pretty core to how we work today.

1. Mission Driven — At Hello Clever, our mission of helping creators run great businesses drives everything. It's our deeply held belief in this vision that gets us up in the morning and keeps us working through the night. Having a shared sense of that purpose is crucial to doing fulfilling work with us.

2. Ownership Mentality — You can and want to own an area of the product and business. We're not going to micro-manage you. You'll be trusted to do great work in the way that you think is best. We'll be there to give you feedback and support when you need but our working relationships are built in our confidence in one another.

3. Bias Towards Action — When an answer is unknown, your first instinct is to act on uncovering the answer.

4. Truth Seeker — You don't let flashy numbers, fundraising milestones, or news headlines get in the way of the real work or the future we want to build. Solving real problems for our customers is all that matters to you.

5. Authenticity — You bring your authentic self to work everyday. You are who you are and that is what makes you special.

1. This is a partnership — You'll be treated as a partner and valued leader in every aspect at the company that you care about. There is no voice that would go unheard. If you work at Hello Clever, it is your company just as much as it is anyone else's.
2. Your family comes first — Our work is important but it doesn't come close to the responsibility you have to your loved ones. We will always respect that and embrace your family responsibilities with empathy and encouragement.
3. We won't get everything right — When we get it wrong, we'll admit and learn why.
4. We'll never stop experimenting — We have big goals. In order to achieve them, we need to foster an environment that is constantly learning and trying new things. Hello Clever is a place that is safe to fail and try again. We promise that energy and spirit will never be lost in what we do.

We move fast, operating mostly on Slack. We use Notion for long-form writing, which we encourage when communicating more complex subjects.

We don't rely too much on meetings. We have an all-hands weekly meeting on Mondaywhere we catch up on each other weekends and discuss goals for the week and then stand-ups for each team throughout the week.