Christian Dior - Retail Performance and Operation Senior Manager

LVMH luxury Christian Dior fashion Client Development CRM client engagement
日本, 東京都 顧客獲得・維持, マーケティングプロジェクトマネージャー, SAP/ERP/CRMコンサル(システム) 正社員
42168 | LVMH Japan Group | 投稿 2026/07/07
応募 友人に送信
LVMH Japan Group - Christian Dior - Retail Performance and Operation Senior Manager
概要

Christian Dior G.K. is looking for Retail Performance and Operation Senior Manager.
This position will report to Retail Vice President.

This position's key missions are as follows:
As part of the Retail Team, the Performance and Operation Senior Manager will work 360 degrees to enhance and improve Boutique performance and operation.
Drive the maximization and optimization of performance and operations as a Senior Manager
The RP & RO Senior Manager will deploy retail performance projects in the boutiques (digital and non-digital), will deploy operational tasks in the Boutiques and work closely within Retail team and will also be the leader to discuss and tackle all other issues with other departments that have an impact on both performance and operation

All employees have great love and respect for Christian Dior in Christian Dior G.K.
We have very open and international office environment, and we interact each other regardless of positions or ages.

If you have strong passion for fashion and are looking for a with great teamwork and friendly working environment, Christian Dior G.K. will be a great match!

Various career paths are available both at Christian Dior or with different brands within the LVMH group.
e.g.
- Increased responsibilities in line with growth of the company
- The same position in other LVMH group companies
- Store Planning Senior Manager at Christian Dior G.K.

スキル・資格

- Quick learner, understand and implement new projects easily and rapidly
- Understand both HQ and Boutique’s challenges/priorities
- Excellent organizational skills
- Ability to work independently and in a team
- Training capabilities: animation & organization Desired qualities
- Good communication abilities and motivational skills
- Open Minded
- Native level Japanese/ Excellent English skills
- Strong interest in digital initiatives, early adopter of digital tools
- High mobility
- Work experience or deep knowledge of retail
- Customer-centric mindset

業務内容

- Would be dedicated to all RP and RO projects (After-Sales/Reporting/Induction/Digital tools) roll out and in charge of the run phase afterwards.
- Will be considered as the key zone relay for Project Team and for Central Retail Performance and Operation team for projects local deployment.
- The objective is to plan and organize roll out/run phase but also to ensure trainings and to prepare boutique staff to embrace change.
- Accurately convey local requirements to HQ
- Share information with the corresponding positions in each zone.
- Responsible for the successful implementation of the project.
- After the roll-out, he/she will be in charge of the project follow-up with the boutiques and organize regular visits (collect feedback, provide basic support and new training if needed).

その他

ABOUT CHRISTIAN DIOR
Founded in 1947 in Paris. Ever since the first show, Dior has kept attracting people with the new look which is elegant, structured, and infinitely feminine. Dior has been a vocal supporter of gender equality and female empowerment and as part of the support, we launched mentorship program: Women @Dior

DIVERSITY & INCLUSION
We pursue an inclusive Culture that fully embraces the best of each individual uniqueness and valorizes our infinite diversity within our “Maison des Rêves" (House of Dreams).  
To put this commitment into action, we will not ask for gender information when applying for our position.  Also, pictures are not mandatory to attach to your CV.
Dior is committed to an inclusive and sustainable future by offering the opportunity for all the talents to grow, blossom & valorize their uniqueness in a safe environment.


勤務地情報
国 / 地域
日本
都道府県
東京都
勤務地(住所)
Hirakawacho
Tokyo

応募 友人に送信
掲載企業
LVMH Japan Group

LVMHグループは、75の卓越したメゾンで構成されています。いずれのメゾンも、磨き抜かれたサヴォアフェールと伝統を守りながら、現代にふさわしい製品を生み出しています。

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